Terms of Use

Acceptance and eligibility

By accessing the website or using the services, you agree to these terms. If you use UnlockLand on behalf of an organization, you represent that you have authority to bind that organization. The services are intended for business users who are legally able to enter into a contract.

The UnlockLand service

UnlockLand supports real estate development decisions through connected workflows for opportunity discovery, comparison, test-fitting, feasibility, underwriting and investment committee materials. Features, market coverage, data depth and availability may vary by plan, geography, asset type and data source.

Commercial subscriptions, service levels, implementation, support, data processing and payment terms are defined in the applicable order form or customer agreement. Those documents prevail if they conflict with these general terms.

Accounts and authorized users

You must provide accurate account information, keep credentials confidential, and use reasonable steps to prevent unauthorized access. Your organization is responsible for its authorized users and for activity performed through its accounts. Tell us promptly if you suspect that an account or credential has been compromised.

Customer Data

As between UnlockLand and the customer, the customer retains its rights in information, files, assumptions, prompts and other materials submitted to the service. The customer authorizes UnlockLand and its service providers to host, copy, process, transmit and display Customer Data as necessary to provide, secure and support the service and as otherwise permitted by the applicable agreement.

You are responsible for the accuracy, quality and legality of Customer Data and for having the rights and permissions required to submit it. Do not upload unlawful material or personal, confidential or sensitive information that is not necessary for the intended workflow.

Data sources and integrations

UnlockLand may use or connect to public records, planning sources, mapping services, licensed datasets and third-party integrations. Third-party content remains subject to its own terms and may be incomplete, delayed, changed or withdrawn. UnlockLand does not control the decisions or availability of public authorities or third-party providers.

Analytical and AI-generated outputs

The service may generate rankings, development scenarios, capacity estimates, planning summaries, financial models, sensitivities, recommendations and draft investment materials using automated and AI-assisted methods. Outputs depend on available data, user instructions and stated or unstated assumptions, and may contain errors or omissions.

You must independently review outputs, verify important facts and assumptions, and apply qualified professional judgment before making acquisition, planning, design, financing, investment or delivery decisions. UnlockLand does not guarantee a planning approval, development capacity, cost, valuation, return or investment outcome.

No professional advice

Website content and service outputs are decision-support information, not legal, planning, surveying, architectural, engineering, tax, accounting, financial or investment advice. They do not replace official records, site investigation, authority consultation, due diligence or advice from appropriately qualified professionals.

Acceptable use

You may use UnlockLand only for lawful business purposes. You must not:

• Access the service without authorization, share credentials improperly, or attempt to bypass security or usage controls.
• Probe, disrupt, overload or interfere with the service, its infrastructure or other users.
• Reverse engineer, scrape, copy or extract the service, models or datasets except where expressly permitted by law or written agreement.
• Use the service to infringe rights, violate law, distribute malicious code, or create deceptive, discriminatory or harmful material.
• Use outputs as the sole basis for decisions that produce legal or similarly significant effects on an individual.

Intellectual property and feedback

UnlockLand and its licensors retain all rights in the website, platform, software, workflows, models, interfaces, documentation, branding and underlying technology, excluding Customer Data. Subject to the applicable agreement, we grant authorized users a limited, non-exclusive, non-transferable right to use the service during the permitted term.

If you provide suggestions or feedback, you authorize UnlockLand to use it without restriction or payment, provided we do not identify you publicly without permission.

Availability and changes

We may maintain, update or change the website and services, including features, data sources and preview or beta functionality. We aim to minimize material disruption to contracted services, subject to the service levels and change commitments in the customer agreement. Preview features may be changed or withdrawn and should not be relied on for production decisions unless expressly agreed.

Fees, suspension and termination

Fees, taxes, payment timing, subscription term and renewal are set out in the applicable order form. We may suspend access where reasonably necessary to address a security risk, unlawful use, material breach or overdue payment, subject to any notice and cure rights in the customer agreement.

When access ends, rights to use the service cease. Provisions that by their nature should continue—including ownership, confidentiality, disclaimers, liability and dispute provisions—survive termination. Customer Data return and deletion are handled under the applicable agreement.

Disclaimers and responsibility

To the maximum extent permitted by law, the public website is provided on an “as available” basis without warranties of accuracy, completeness, merchantability, fitness for a particular purpose or non-infringement. Contracted service warranties, remedies and liability limits are those stated in the applicable customer agreement.

UnlockLand is not responsible for decisions made solely in reliance on website content, unverified inputs, third-party data or outputs that have not received appropriate professional review. Nothing in these terms excludes liability that cannot lawfully be excluded.

Governing law and changes

Unless an executed agreement states otherwise, these terms are governed by the laws of Singapore, without regard to conflict-of-law rules, and the courts of Singapore have exclusive jurisdiction over disputes arising from these terms.

We may update these terms to reflect changes to the service, business or law. The updated date above identifies the current version. Continued use after updated terms take effect constitutes acceptance where permitted by law. Contact UnlockLand through our contact form with questions about these terms.